Terms of Service

Effective date: September 16, 2026 · Last updated: September 16, 2026 · Version 1.0
Contracting party: Soltra LLC, a California limited liability company (“Soltra”, “we”, “us”)

1. Agreeing to these Terms, and who may use Soltra

1.1 Assent. By tapping Sign in with Apple on Soltra's sign-in screen, or by otherwise using Soltra, you agree to these Terms and to our Privacy Policy at joinsoltra.com/privacy. If you do not agree, do not sign in and do not use Soltra.

1.2 Availability and minimum age. Soltra is offered only through the United States App Store and is intended for use in the United States; we make no representation that it is appropriate or available elsewhere. You must be at least 13 years old to create an account. Soltra does not knowingly create an account for anyone under 13. Where the law where you live requires an age check, it runs before sign-in, uses only the age range Apple reports, and stores nothing about you; where no such law applies, no check is shown.

1.3 Minors. If you are at least the minimum age but under 18, you may use Soltra only if a parent or legal guardian has read these Terms, agrees to them on your behalf, and accepts responsibility for your use of Soltra, including the risks described in Section 4. Where Soltra asks for it at sign-in, the parent or guardian confirms that agreement there; otherwise, by allowing a minor to use Soltra, the parent or guardian makes it.

1.4 Apple is not a party. These Terms are between you and Soltra only. Apple Inc. and its subsidiaries are not parties to these Terms and are not responsible for Soltra or its content, but they may enforce these Terms against you as third-party beneficiaries, as Section 20 explains.

1.5 Other documents. Our Privacy Policy explains what data Soltra collects and how it is used; it is part of your agreement with us. Any additional rules we present inside a specific feature, such as a beta programme, are also part of these Terms for that feature.

2. What Soltra is

2.1 The Service. “Soltra” or the “Service” means the Soltra iPhone application, the servers and services behind it, and any related software, content and updates we provide.

2.2 What it does. Soltra takes the workouts you have recorded, either on an Apple Watch or iPhone through Apple Health, in Soltra itself, or in route files you import and draws them as routes on a map. Every hexagonal map tile a route passes through is “lit up” and becomes part of your territory. Soltra also computes statistics from those workouts, such as distance, pace, elevation, and the share of a city's land you have covered.

2.3 Free and Premium. Recording, importing, viewing every route you own, your full history, all-time statistics, city coverage, photos, share cards, and the map itself are free. A Premium purchase unlocks additional features: currently, live route replay with video export, extra map themes and 3D layers, and additional share designs. Section 11 covers purchases. Losing Premium never removes, hides or dims any route, tile or statistic you already have.

2.4 Requirements. Soltra runs on iPhone with a supported version of iOS and requires an Apple Account for sign-in. Some features need permissions you grant in iOS: Apple Health, Location, Motion & Fitness, Photos, and Notifications. You can decline any of them; the related feature simply will not work.

3. Your account

3.1 Sign in with Apple. Soltra accounts are created and accessed only through Sign in with Apple. We receive the name and email address Apple shares with us, which may be a private relay address if you choose that. Your Apple Account security is your responsibility and everything done through your Soltra account is treated as done by you.

3.2 One person per account. An account is for one person. Do not share it and do not import another person's workouts into it unless you have their permission.

3.3 Display name and profile photo. You may set a display name and a profile photo. They must be yours to use and must not impersonate anyone, infringe anyone's rights, or contain unlawful, hateful or sexually explicit material. Nothing on your profile is visible to other Soltra users.

3.4 Suspension. We may suspend or restrict an account that breaches these Terms, is used to attack the Service, or presents a legal or security risk to us or to other users. Where we can, we will tell you why and give you a chance to respond.

4. Health, fitness and safety: you accept the risk

4.1 Physical activity carries risk. The activities Soltra records take place outdoors, in traffic, on trails, in weather, and on terrain that Soltra knows nothing about. They can cause injury, illness, property damage, or death. You decide whether, where, when, and how hard to exercise. By using Soltra you accept those risks and you confirm that you are physically able to take part in the activities you record. If you are a minor, your parent or guardian accepts these risks on your behalf under Section 1.3.

4.2 Not medical advice. Nothing in Soltra is medical, health, or professional advice and using Soltra does not create a doctor-patient or trainer-client relationship. Distance, pace, heart rate, calories, steps, elevation, and every other number Soltra shows are estimates derived from your device's sensors and from the data other apps and devices wrote to Apple Health or imported data. They can be wrong. Do not use them to make decisions about your health. Talk to a doctor before beginning or changing a fitness program and stop exercising if you feel unwell.

4.3 Calories in particular. Soltra's calorie figure is a model output that uses the body weight you enter or that Apple Health provides. It is a rough estimate, not a measurement.

4.4 Stay aware. Soltra can speak audio cues while you record and can keep recording while your phone is locked. Neither replaces your own attention to traffic, other people, animals, terrain, and weather. Do not look at or interact with your phone when doing so is unsafe or illegal.

4.5 Not a navigation or emergency service. Soltra does not give directions, does not know where you are going, and does not share your live location with anyone. It has no SOS feature and does not contact emergency services. Continuous GPS recording drains an iPhone battery quickly; carry another way to navigate and call for help, and do not rely on Soltra to get you home or to get help to you.

4.6 Your own conditions. Only you know your fitness, experience, equipment, the weather, and the conditions where you are. Judging whether an activity is safe for you is your responsibility, every time.

5. Location, motion and the accuracy of what Soltra shows

5.1 How Soltra locates you. While you record an activity in Soltra, the app uses your iPhone's precise location, including while the phone is locked, together with the barometer and motion sensors for elevation, step counting and automatic pause. Soltra only records location during an activity you started. It does not track you in the background at other times and it asks for the “While Using” location permission rather than “Always”.

5.2 Accuracy. GPS drifts in cities, under trees, in canyons, and indoors. Barometers respond to weather. Step counts and automatic pause depend on how you carry your phone. Map data comes from third parties and can be out of date. Soltra therefore cannot guarantee that any route, distance, elevation, pace, split, step count, tile count, city coverage percentage, or other figure is accurate or complete and you should not rely on any of them for anything where an error would matter.

5.3 Coverage percentages. A city's “lit up” percentage compares the tiles you have passed through to the land tiles inside a boundary we take from public map data. Some of that land is private, closed, or unreachable and still counts in the total. Treat the percentage as a progress signal, not a completion score. We may change how boundaries and totals are computed and we version those changes so your percentage does not drift silently.

5.4 Tiles are a record, not a route. A lit tile means a route you own passed through that area. Soltra does not suggest where to go, does not check whether any place is safe, legal or open to the public, and does not verify that any route was lawful when it was recorded. Lighting a tile gives you no right to enter or return to any place. Private property, trail and park closures, traffic law, and local rules apply to you regardless of what the map shows and the legal and physical risks of every route you choose are yours.

5.5 Where your data goes. Location and route data you record or import are sent to and stored on Soltra's servers so that we can draw your map, compute your statistics, and keep your history across devices. Our Privacy Policy describes this in detail, including your rights regarding precise location data under California law and other laws that treat it as sensitive.

6. Apple Health

6.1 What Soltra reads. If you grant access, Soltra reads the following from Apple Health: workouts, workout routes, heart rate, active energy burned, cycling cadence, cycling distance, cycling power, running power, step count, walking and running distance, and body mass. Soltra reads your most recent weight each time you open the app, to personalise the calorie estimate, until you enter a weight of your own in Settings; from then on Apple Health is not read for it again.

6.2 What Soltra writes. If you grant write access, Soltra saves the workouts you record in Soltra to Apple Health: the workout itself, its route, active energy burned, and walking, running or cycling distance. This keeps your Soltra recordings available to the other apps you connect to Health. Soltra never writes false or altered data to Health.

6.3 Where health data goes. Data Soltra reads from Apple Health does not stay on your phone. It is sent to Soltra's servers, where it is used to draw your routes, light your tiles, and compute your statistics and it is stored there with your account. A stored calorie figure can reveal approximately the body weight it was computed from; if you would rather not store that, do not grant body mass access and leave the weight field empty.

6.4 What Soltra will never do with it. Soltra does not sell health data, does not use it for advertising or marketing, does not use it for data mining beyond providing the fitness features you see, does not store it in iCloud, and does not disclose it to anyone other than the service providers who process it on our behalf so that Soltra works. Those providers may use it only for that purpose.

6.5 Consent lives in iOS and in our notice, not here. These Terms are not your consent to collect health data. The Apple Health permission sheet in iOS governs Soltra's access to Health on your phone and you can change or withdraw it at any time in the Health app or in iOS Settings. The notice Soltra shows when you connect Apple Health, together with our Privacy Policy, governs what happens to that data once it leaves your phone for our servers and service providers. If you withdraw it, Soltra stops reading and writing Health data; what has already been imported stays in your account until you delete it under Section 14.

7. Importing files and connecting Strava

7.1 Imports. Soltra accepts GPX, TCX, and FIT files, and ZIP archives such as a Strava or Garmin bulk export. When you import a ZIP, Soltra filters it on your phone so that only route files are uploaded; photos, comments, kudos, and other non-route content in the archive never leave your device. Route files are parsed on Soltra's servers.

7.2 Your responsibility for what you import. You confirm that you have the right to import any file you import, that it records your own activity or activity you are permitted to hold, and that importing it does not breach anyone else's terms or rights. Do not import files you have altered to misrepresent where or how far you went.

7.3 Retention of raw files. Each route file extracted from your upload is deleted as soon as it has been processed. The archive itself, and anything a failed import leaves behind, is kept for up to 30 days after the import finishes or fails so that it can be retried and support requests answered, then permanently deleted. Deleting your data or your account under Section 14 deletes it immediately.

7.4 Connecting Strava. Connecting Strava is optional. If you connect it, you authorise Soltra's servers to send each new activity you record in Soltra, including its route and title, to your Strava account automatically and on an ongoing basis until you disconnect. Activities that reached Soltra from Apple Health or from a file are never sent to Strava. Sending recordings made before you connected is a separate opt-in in Settings.

7.5 What Strava does with it. Once an activity reaches Strava, Strava's own privacy settings decide who can see it, which may be the public. Review those settings on Strava. Strava's terms govern your Strava account and anything on it; Soltra is not responsible for Strava.

7.6 What Soltra never does with Strava. Strava's connection screen grants Soltra permission to upload activities together with Strava's basic read permission, which Strava attaches to every connection. Soltra never uses the read permission: it never calls Strava to read your activities, statistics or profile, and data flows one way, from Soltra to Strava. Your Strava history reaches Soltra only through Apple Health or a file you import yourself.

7.7 Disconnecting. You can disconnect Strava at any time in Settings. Disconnecting stops further uploads and revokes Soltra's access to your Strava account. Activities already sent stay on Strava until you remove them there.

8. Photos

8.1 Matching on your phone. With your permission, Soltra looks in your photo library for photos whose timestamps fall inside an activity and suggests them. That matching happens on your phone. Soltra never looks in your Hidden album when it suggests photos, and never suggests photos from iCloud Shared Albums, though you can hand-pick one. Hiding a photo in Photos after you have confirmed it does not cancel your confirmation: if its upload is still pending it will still be uploaded and, if it has already been uploaded, it stays attached until you remove it. Past your confirmation it is your decision, not Soltra's suggestion. Soltra never changes or removes anything in your library.

8.2 Nothing uploads without you. No photo leaves your phone until you confirm a batch by tapping a button that states how many photos it will add. If iOS limits Soltra to a selection of your library, Soltra works only with that selection.

8.3 What is stored. For each confirmed photo Soltra uploads a downsized display copy and a thumbnail to a private storage area tied to your account. The original file is never uploaded. Soltra reads the photo's capture time and, if present, its GPS position to place it on your route; when a photo has no usable position, Soltra estimates one from its timestamp along the route or uses the activity's starting point. That precise location is kept with your account, and the remaining metadata is stripped from the stored copies.

8.4 Retention. A stored photo is kept until you remove it, delete the activity it belongs to, delete your photos, or delete your data or account under Section 14.

9. Your content and the licence you give us

9.1 Ownership. You own the content in your account: your routes and workouts, activity titles, photos, display name, and profile photo (“Your Content”). These Terms do not transfer any of it to us.

9.2 The licence you grant. So that Soltra can work, you grant Soltra a worldwide, non-exclusive, royalty-free licence to host, store, process, copy, transform, render, and back up Your Content and to have our service providers do the same on our behalf, solely to provide, maintain, secure, and debug the Service for you. Nothing in this licence widens what Section 6.4 allows for health data. This licence ends when you delete the content or your account, except for the backup window described in Section 14.5 and any copy you have already sent out of Soltra yourself.

9.3 Nothing is public. Soltra has no public feed, no public profiles, no leaderboards, and no way for one user to see another's routes, tiles or photos. Apart from the processing by our service providers and the Apple Health write-back described in these Terms and the Privacy Policy, Your Content leaves your account only in two ways: a share card or replay video that you render on your phone and choose to share and the Strava connection described in Section 7. Once you share something yourself, what happens to it outside Soltra is beyond our control.

9.4 No AI training. Soltra does not use your routes, health data, photos or activity titles to train artificial-intelligence or machine-learning models and does not authorise its service providers to do so.

9.5 Your responsibility. You are responsible for Your Content and for having the rights to it. An activity title, display name, or photo must not be unlawful, infringe anyone's rights, or contain material that is hateful, threatening, sexually explicit, or harmful to minors. If a photo shows an identifiable person, you are responsible for having any permission you need before sharing it outside Soltra. We may remove content that breaches this section.

9.6 Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.

9a. Copyright complaints

9a.1 If you believe that content stored in Soltra infringes a copyright you own or represent, email legal@joinsoltra.com with a description of the work, where in Soltra you believe it appears, and your contact details. We will investigate and, where the claim is justified, remove the content and, for repeat infringement, close the account.

10. Acceptable use

10.1 You agree not to:

• spoof, simulate or fabricate location, motion or health data, or alter files in order to light tiles or improve statistics you did not earn;
• import or record another person's activity without their permission or use Soltra to track, follow, surveil, or harass anyone;
• probe, scan, attack, overload, or interfere with the Service, its servers or its providers, or bypass any access control or rate limit;
• copy, scrape, reverse-engineer, decompile, or extract source code, map data, or other data from the Service, except where the law forbids us from prohibiting it;
• resell, sublicense, or provide the Service to others or use it to build a competing product;
• upload malware or any content that is unlawful, infringing, hateful, sexually explicit, or harmful to minors;
• trespass, ignore closures, break traffic or property law in pursuit of tiles or coverage, or treat anything Soltra shows as permission to be somewhere.

10.2 We may investigate suspected breaches, remove content, suspend accounts, and involve law enforcement where appropriate.

11. Premium purchases

11.1 Products. Soltra offers two Premium products, sold and billed by Apple through the App Store:

The App Store shows the current price, in US dollars and with any tax, before you buy; that screen is authoritative for what you pay.

11.2 Free trial and renewal. Eligible subscribers receive a 14-day free trial when they start the Annual subscription; Apple allows one introductory offer per subscription group, so a returning subscriber may not be offered it again. When the trial ends you are charged the annual price, and the subscription renews automatically each year at the then-current price unless you cancel it at least 24 hours before the current period ends. You can cancel at any time in your App Store subscription settings (iOS Settings > Apple Account > Subscriptions); cancelling stops the next renewal and you keep Premium until the period ends. Soltra links to those settings from inside the app and cannot cancel a subscription for you.

11.3 Lifetime. A Lifetime purchase unlocks the Soltra Premium entitlement, as it exists today and as it evolves, for as long as Soltra operates the Service. It covers improvements to Premium and features added to it; it does not cover materially distinct products or tiers that we may sell separately in future. It is not a subscription and does not renew. If we permanently shut down the Service, the Lifetime purchase ends with it; Section 15.3 describes the notice we will give.

11.4 Billing, refunds, and price changes. Apple processes every purchase, renewal and refund under Apple's terms. Soltra does not receive your payment details and cannot issue refunds; request one from Apple at reportaproblem.apple.com. Apple will notify you of any price increase to a subscription before it takes effect and, where required, ask you to agree to it.

11.5 Restoring purchases. Premium is tied to the Apple Account that bought it. Use “Restore purchases” in Soltra to recover it on a new phone or a new Soltra account under the same Apple Account. If you delete your Soltra account, your subscription or Lifetime purchase continues to exist with Apple and can be restored on a new account, but your deleted routes, tiles, photos, and statistics cannot be recovered.

11.6 Deleting your account does not cancel billing. Deleting your Soltra account removes our records of your subscription, but does not cancel it with Apple. Cancel it in your App Store settings first if you do not want to be charged again.

11.7 Permissions are never a price. No Premium feature requires you to grant Soltra access to Apple Health, Location, Motion, or Photos.

11.8 Automatic-renewal law. Apple, as the seller, presents the renewal terms, takes your consent, sends renewal and price-change notices, and provides cancellation through the same App Store channel you bought through; Section 11.2 describes that channel. A free trial converts to a paid subscription only after the trial period shown to you at purchase. Where California's Automatic Renewal Law or a similar state or federal law places a duty on Soltra that Apple's process does not already meet, Soltra will meet it directly.

12. Intellectual property and third-party components

12.1 Soltra's property. The Service, including its software, design, artwork, text, hex-tile system, the Soltra name and logo, and everything in it other than Your Content and third-party components, belongs to Soltra or its licensors and is protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Soltra app on Apple devices you own or control, for personal, non-commercial use under these Terms. Section 20.2 sets out the scope of that licence as Apple requires.

12.2 Map data. The map is provided by Mapbox and drawn from data © Mapbox and © OpenStreetMap contributors, with additional boundary, place, and land data from the Overture Maps Foundation, Natural Earth, and GeoNames. Your use of the map is also subject to Mapbox's terms of service and privacy policy. The OpenStreetMap data is licensed under the Open Database License, which is why the map carries the attribution it does. You must not remove, hide, or alter the map attribution shown in the app.

12.3 Open-source software. Soltra includes open-source components under their own licences, listed in the app at Settings > About > Third-party licences. Those licences govern those components.

12.4 Other marks. Apple, Apple Watch, Apple Health, HealthKit, and App Store are trademarks of Apple Inc. Strava is a trademark of Strava, Inc. Soltra is not affiliated with or endorsed by either.

13. Privacy

13.1 Our Privacy Policy at joinsoltra.com/privacy describes what Soltra collects, why, who processes it, how long it is kept, and what rights you have. Read it. The points below summarise commitments that these Terms depend on; if the two documents ever appear to differ, the Privacy Policy governs on privacy matters. For anything about your data including access, correction, or deletion requests, write to privacy@joinsoltra.com; legal@joinsoltra.com is for everything else in these Terms.

13.2 What our analytics contain. Soltra's own product analytics record which features you use and whether they worked. Those events never carry GPS coordinates, route geometry, heart rate, calories, or any other health value and never carry free text you typed.

13.3 Usage analytics and crash reporting. Usage analytics and crash reporting are switched on by default and can be turned off at any time with the “Share usage analytics” toggle in Settings. Turning it off also discards crash reports collected while it was on and not yet sent.

13.4 The map provider. The Mapbox software that draws the map receives the map area you are viewing so that it can render it. Soltra switches off the telemetry that software would otherwise send to Mapbox.

13.5 Body weight. As Section 6.3 explains, a stored calorie figure can be used to estimate the body weight it was computed from.

13.6 Breaches. If a security incident results in the unauthorised acquisition or disclosure of your health or location data, we will notify you and the authorities as the Federal Trade Commission's Health Breach Notification Rule and other applicable law require.

13.7 Push notifications. If you allow notifications, Soltra sends the activity summaries and milestones you turn on. Each kind can be switched off in Settings. A notification can name a place you lit up, a rounded figure, or the kind of activity; it never contains coordinates, a route, heart rate, calories, any other health reading, or any text you typed.

14. Deleting your data, and ending the agreement

14.1 Delete all photos. Settings offers “Delete all photos”, which permanently removes every photo attached to your activities: the attachments, the stored display copies and thumbnails, and their locations. Your activities, routes, territory, statistics, profile, and account are not affected. This takes effect at once and cannot be undone.

14.2 Delete your data. Settings also offers “Delete your data”, which permanently removes your routes, tiles, territory, statistics, achievements, import history and files, photos, activity titles, display name, profile photo, and stored body weight from Soltra's servers and discards any upload still queued for Strava, while leaving your account open so you can start again. It deliberately keeps your sign-in identity, your subscription and its records, your notification settings and push token, and your Strava connection if you made one, because the account continues. Apple Health sync pauses until you turn it back on in Settings.

14.3 Delete your account. Finally, Settings offers “Delete your account”, which removes everything in Section 14.2 plus your sign-in identity, our subscription records, your notification settings and push token, and your Strava connection—which is also revoked on Strava's side. We ask Apple to revoke the Sign in with Apple grant and ask our subscription provider to delete your subscriber record, and you are signed out on every device. Section 11.6 explains what happens to an App Store subscription.

14.4 How deletion works. Each action takes effect as soon as you confirm: your data becomes inaccessible immediately and is removed from our active systems by a background process that usually finishes within minutes and retries anything that fails; after that, only the backup copies described in Section 14.5 remain until they expire. There is no grace period and no way to undo any of them. If an import is running, Soltra asks you to wait for it to finish before deleting.

14.5 Backups. Copies of deleted data may persist in encrypted backups for up to 7 days before those backups expire. Backups are used only to restore the Service after a failure and are never used to restore data you deleted.

14.6 Termination by us. We may suspend or terminate your account, with notice where practicable, if you materially breach these Terms, if we are required to by law, or if continuing to provide the Service to you creates a legal or security risk. We may also end the Service as a whole under Section 15.3.

14.7 What survives. Sections 4, 5, 9.2 (for the backup window), 9.3, 12, 16, 17, 18, 19, 20 and 22 survive the end of these Terms, along with anything else that by its nature should.

15. Betas, changes to the Service, and shutting down

15.1 Beta and preview features. We may offer features through TestFlight or marked as beta, preview, or experimental. They may be incomplete, may contain errors, and may change or disappear without notice. They are provided as-is and Section 16 applies to them fully.

15.2 Changes to the Service. We may add, change, or remove features at any time. A change that removes a Premium feature never removes any route, tile, or statistic you have.

15.3 Ending the Service. If we decide to discontinue Soltra, we will, where reasonably practicable and legally permitted, give you at least 30 days' notice by email or in the app and keep the Service available during that time so you can share what you want to keep and, if you allowed Apple Health write access, confirm that your Soltra recordings are saved there. Section 11.3 explains the effect on a Lifetime purchase.

16. Disclaimers

16.1 The Service is provided “as is” and “as available”, with all faults. To the fullest extent the law allows, Soltra disclaims all warranties, express or implied, including the implied warranties of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE and NON-INFRINGEMENT, and any warranty arising from course of dealing or usage of trade. In plain words: we do not promise that the Service is of saleable quality, fits your particular purpose, or is free of third-party claims.

16.2 Without limiting Section 16.1, we do not warrant that routes, distances, elevations, paces, splits, calorie estimates, tile counts, coverage percentages, or any other figure are accurate, complete, or fit for any purpose; that any place shown on the map is safe, lawful, or accessible; that the Service will run without interruption, on time, securely, or without errors; or that data you import will be processed exactly as another application would process it.

16.3 Apple gives no warranty for Soltra. If the app does not meet a warranty that applies to it, you can tell Apple and Apple will refund what you paid for the app; Apple owes nothing further, as Section 20.4 sets out.

16.4 Some jurisdictions do not allow the exclusion of certain warranties. In those places the exclusions above apply only to the extent permitted.

17. Limitation of liability

17.1 To the fullest extent the law allows, Soltra and its members, managers, employees, contractors, and service providers will not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages or for any loss of data, profits, goodwill, or opportunity connected with the Service or these Terms, however caused and under any theory of liability, even if we were advised of the possibility.

17.2 To the fullest extent the law allows, our total liability to you for every claim connected with the Service or these Terms, taken together, will not exceed the greater of (a) the amount you paid for the Service through the App Store in the 12 months before the event giving rise to the claim, and (b) US$100.

17.3 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any liability that cannot be limited or excluded under applicable law, including California Civil Code section 1668. Some jurisdictions do not allow limits on incidental or consequential damages; in those places Sections 17.1 and 17.2 apply only to the extent permitted.

18. Your indemnity

18.1 You agree to defend, indemnify, and hold harmless Soltra and its members, managers, employees, and contractors from any third-party claim and the reasonable costs and legal fees of responding to it, to the extent it arises from Your Content, your breach of these Terms, your breach of any law or of any third party's rights, or your use of the Service in a way these Terms do not allow. This section does not apply to claims caused by our own breach, negligence or misconduct, and does not require you to indemnify us for anything a consumer-protection law says you cannot be required to. We will notify you of any such claim and may take over its defence at our expense.

19. Disputes: informal resolution, arbitration, and class-action waiver

19.1 Talk to us first. Most concerns can be settled by email. Before starting arbitration or a court case, we encourage you to write to us at legal@joinsoltra.com describing the problem and what you would like us to do and we will try to resolve it with you within 60 days. This step is voluntary; it is not a precondition to either party bringing a claim.

19.2 Agreement to arbitrate. You and Soltra agree that any dispute, claim, or controversy connected with these Terms or the Service, including whether this Section 19 is enforceable or covers the dispute, will be resolved by binding individual arbitration rather than in court, except as Sections 19.4, 19.6, 19.7 and 19.8 provide. The Federal Arbitration Act governs this agreement to arbitrate. Whether an agreement to arbitrate was formed at all is for a court to decide.

19.3 Rules and forum. Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, each as in effect when the claim is filed and as modified by this Section 19. The rules are available at adr.org. The arbitrator will be a single neutral arbitrator, may award any individual relief a court could, and must follow these Terms and applicable law. Hearings, if any, will take place in the county where you live or by video, at your choice. Soltra will pay all AAA filing, administrative and arbitrator fees above the consumer filing fee set by the Consumer Arbitration Rules, unless the arbitrator finds your claim frivolous. Each side bears its own legal fees unless the arbitrator awards them under applicable law.

19.4 Small claims. Either party may bring an individual claim in small-claims court in the county where you live instead of arbitration, as long as it stays in that court and on an individual basis.

19.5 No class actions, no jury. You and Soltra each agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. To the extent a claim proceeds in court rather than arbitration, and to the extent the law of that court permits, you and Soltra each waive any right to a jury trial. If a court decides that this class-action waiver cannot be enforced for a specific claim or remedy, that claim or remedy alone goes to court, and everything else still goes to arbitration.

19.6 Public injunctive relief. Nothing in this Section 19 prevents you from seeking public injunctive relief under California consumer-protection law in a court of competent jurisdiction. If you do, that request will be decided by the court after the arbitrator has decided every arbitrable claim and will be stayed until then.

19.7 Intellectual property and urgent relief. Either party may seek an injunction or other equitable relief in court to protect its intellectual property or to prevent unauthorised access to or misuse of the Service, without first arbitrating.

19.8 Where pre-dispute arbitration is not allowed. If the law where you live does not allow a consumer to agree to arbitration before a dispute arises, Sections 19.2 through 19.5 do not bind you, and you can take a claim to the courts where you live.

19.9 30-day opt-out. You may opt out of this agreement to arbitrate by emailing legal@joinsoltra.com within 30 days of first agreeing to these Terms, with the subject line “Arbitration opt-out”, your name and the email address associated with your Apple Account. Opting out does not affect any other part of these Terms and does not affect a previous agreement to arbitrate.

19.10 Changes to this section. If we change this Section 19 after you agree to these Terms, we will notify you as Section 21 provides. The change will not apply to any dispute that arose or was noticed before it took effect and you may reject the change by opting out under Section 19.9 within 30 days of the notice, in which case the previous version applies to you.

19.11 Governing law and venue. These Terms, and any dispute connected with them, are governed by the laws of the State of California and the Federal Arbitration Act, without regard to conflict-of-law rules, except where the mandatory consumer law of the place where you live gives you greater protection. Subject to the rest of this Section 19 and to any consumer venue law that applies to you, the state courts in Santa Clara County, California and the United States District Court for the Northern District of California have exclusive jurisdiction over any court proceeding.

19.12 Severability of this section. Except as Section 19.5 provides, if any part of this Section 19 is found unenforceable, that part will be severed and the rest will remain in effect.

20. Terms Apple requires

20.1 Acknowledgement. These Terms are concluded between you and Soltra only and not with Apple. Soltra, not Apple, is solely responsible for the Soltra app and its content. To the extent these Terms give you rights to use the app that are narrower than Apple's Media Services Terms and Conditions, the narrower terms apply.

20.2 Scope of licence. The licence granted in Section 12.1 is limited to a non-transferable licence to use the Soltra app on Apple-branded products that you own or control, as permitted by the usage rules in Apple's Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.

20.3 Maintenance and support. Soltra is solely responsible for providing any maintenance and support for the app, as specified in these Terms or as required by law. Apple has no obligation to furnish any maintenance or support services for the app.

20.4 Warranty. Every warranty for the Soltra app, whether stated by Soltra or implied by law and not effectively disclaimed, is Soltra's responsibility alone. If the app does not meet a warranty that applies to it, you can tell Apple and Apple will refund what you paid for the app. As far as the law allows, that refund is the whole of Apple's warranty obligation; every other claim, loss, liability, cost, or expense that flows from the app failing to meet a warranty is Soltra's to answer for.

20.5 Product claims. Soltra, not Apple, answers any claim you or anyone else makes about the app or about having or using it. That includes product-liability claims, claims that the app breaks a law or regulation, and claims under consumer-protection, privacy, or similar law—including claims about how the app uses Apple Health.

20.6 Intellectual property claims. If a third party claims that the app or your possession and use of it infringes their intellectual property rights, Soltra, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.

20.7 Legal compliance. You represent and warrant that you are not located in a country subject to a United States government embargo or designated by the United States government as a “terrorist supporting” country and that you are not on any United States government list of prohibited or restricted parties.

20.8 Developer contact. Questions, complaints and claims about the app go to Soltra at the address in Section 22.7.

20.9 Third-party terms. You must comply with any applicable third-party terms when using the app, including Mapbox's and OpenStreetMap's terms for the map (Section 12.2) and Strava's terms if you connect Strava (Section 7.5).

20.10 Third-party beneficiary. Apple and its subsidiaries benefit from these Terms as third parties. When you accept these Terms, Apple gains, and is treated as having accepted, the right to enforce them against you directly.

21. Changes to these Terms

21.1 We may revise these Terms. For a material change we will give you at least 30 days' notice in the app or by email before it takes effect and we will update the “Last updated” date and version number at the top. Changes that only clarify wording, or that we must make immediately to comply with law or address a security issue, may take effect sooner.

21.2 If you keep using Soltra after a change takes effect, you accept the revised Terms. If you do not accept them, stop using Soltra and delete your account under Section 14 before the change takes effect. Section 19.10 gives you additional rights regarding changes to the arbitration agreement.

21.3 Earlier versions are available on request at legal@joinsoltra.com.

22. General

22.1 Entire agreement. These Terms, the Privacy Policy, and any feature-specific rules we present in the app are the entire agreement between you and Soltra about the Service and replace any earlier agreement.

22.2 Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms to an affiliate or to a successor in a merger, acquisition, or sale of assets and we will notify you if we do.

22.3 Severability. If any provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will stay in effect, subject to Section 19.12 for the arbitration agreement.

22.4 No waiver. Our not enforcing a provision is not a waiver of our right to enforce it later.

22.5 Events beyond our control. Neither party is liable for delay or failure caused by events beyond its reasonable control, such as natural disasters, outages of Apple, Mapbox or our hosting providers, or government action—though this does not excuse your payment obligations to Apple.

22.6 Export. The Soltra app is subject to United States export laws. You may not export or re-export it in breach of those laws and Section 20.7 applies.

22.7 Contact and notices. Soltra is operated by Soltra LLC. Our mailing address is 440 N Barranca Ave #5017, Covina, CA 91723, United States. Email us at legal@joinsoltra.com or call (408) 475-3324. We will send notices to you in the app or to the email address associated with your Apple Account.

22.8 Language. These Terms are written in English. Any translation is for convenience; the English version governs.

22.9 No other third-party beneficiaries. Except as these Terms expressly provide, including Section 20.10 and the protections Sections 16 to 18 extend to the people and providers named there, these Terms create no rights in anyone other than you and Soltra.

22.10 California consumer notice. Under California Civil Code section 1789.3, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Plain-language summary